FAQ

Below are a number of common Frequently Asked Questions, if your question is not answered here feel free to get in contact with us .

About Reservation and Facilities

Yes. If the booking is cancelled one day before the scheduled arrival date, 50% cancellation fee will be incurred. If the booking is cancelled on the day, or in the case of a no-show, 100% cancellation fee will be incurred.
Yes. You can cancel or change as long as you inform us in advance.
Yes. However, we highly recommend you to book in advance especially if you consider Scuba Diving and Snorkeling.
No. If the booking is cancelled because of natural disaster or if the booking is cancelled by us, no cancellation fee will be incurred.
Yes. There are a variety of activities children can enjoy.
Yes.
No.
No.However, we could arrange depending on the situation, so please contact us in advance.
Yes. Our customer can use the parking lot of the hotel for free.
Kibougaoka Pension Village・Halekulani Okinawa・ANA InterContinental Manza Beach Resort・Okinawa Kariyushi Beach Resort Ocean Spa
"Yes. We have 4 shower rooms outside of the building and 3 shower rooms inside the building.
You can change your clothes in the shower rooms."
Regarding rental equipment, you can book on that day. Regarding Marine Activities, you can book on that day as well if there is availability, however customers with prior reservation will be given priority.
Yes. You need to bring only "swimsuit", "towel" and "flip flops". (Rental is also available.)
Yes.
It takes about 1 hour to drive on the toll roads.
"Swimming in the beach is from 9:00 to 18:00.
※Only available from 1st April till 31st October

Marine activity is from 9:00 to 17:00.
※Available all year round"
Yes. Rakuten-Card, Visa, Master Card, American Express, JCB, Diners Club Card etc are available.

About Scuba Diving

Yes. Our instructors help you to dive.
"The difference is whether you are required to have license or not when you do diving.
The person with a license can do Fun Dive and the person without a license can do Introductory Diving.
Also, if you have a license, you can dive deeper and have more option to choose diving points."
Children over age 10 can scuba dive.
"The price of Introductory Dive includes the fee of scuba equipment rental.
However, the price of Fun Dive does not include the fee of scuba equipment rental so you either bring your own equipment or rent Complete Scuba Diving Set, which costs you 4500 JPY. "
Yes. It's possible as long as you inform us in advance.
Yes. You can dive all year round.
"When diving, you keep breathing in water by using a tank filled with air.
Keeping breathing underwater means you are breathing under water pressure.
The air contains nitrogen, which is not absorbed by the body during normal breathing, but is absorbed by the body when breathing under water pressure. Because it is basically not necessary for the body, it will go out of the body naturally over time.
However, there is a high risk of getting “decompression sickness” if you take an airplane in that state.
If you develop decompression sickness, it can cause joint pain and respiratory problems. In many cases, serious after-effects are caused. Therefore, we will refuse if there is boarding after diving."
Yes, There are a lot of customers who have same experiences as you so no worry! Our instructors can help you to dive at your own pace. Also we highly recommend the beginners with a license to take Fun Dive course because you can dive longer.
Although diving point depends on sea and weather conditions, the nearest diving point would be within 10 minutes boat drive.
Yes.
Yes. There are a lot of fish near the beach so you can enjoy seeing it.
Yes.
Yes. We provide Prescription Diving Mask so if you have bad eyesights, please don't hesitate to ask our staff.

Introductory Dive

About Snorkeling

Yes. We provide life jacket so no need to worried about drown. About the tour accompanied by our instructors, our instructors always carry the big boat so you can grab it and go snorkeling.
Although snorkeling point depends on sea and weather conditions., the nearest snorkeling point would be within 10 minutes boat drive.
Yes.
Yes. One of our snorkeling point is located just outside of swimming area and there is coral so you can see a variety of fish.
Yes. However if there is heavy downpourm, snorkiling might be cancelled.
No. You are required to put on life jacket. Without life jacket, you are not allowed to go snorkeling. Rental for life jacket costs you 500JPY. If you want, please come to our shop to ask.
Yes. We provide Prescription Snorkel Mask so you can use it in accordance with your eyesight.

Snorkeling Plan

About Marine Leisure

Yes. We provide life jacket so no need to worried about drown.
Yes.
The difference is the length of time and the distance. It takes 10 minutes in One Shot Menu and it takes 30 minutes in Charter Plan.
Yes. We can adjust the speed of vehicle upon request.

Marine Leisure

Why Choose us

Same-day reservations are available

Same-day reservations are available

Free Parking

Free Parking

Beautiful Beaches

Beautiful Beaches

The plan is for all the family

The plan is for all the family

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