Yes. If the booking is cancelled one day before the scheduled arrival date, 50% cancellation fee will be incurred. If the booking is cancelled on the day, or in the case of a no-show, 100% cancellation fee will be incurred.
Q2.Can I cancel or change the arrival date?
Yes. You can cancel or change as long as you inform us in advance.
Q3.Is it possible for same-day reservation?
Yes. However, we highly recommend you to book in advance especially if you consider Scuba Diving and Snorkeling.
Q4.If the booking is cancelled because of natural disaster such as typhoon, is there any cancellation fee incurred?
No. If the booking is cancelled because of natural disaster or if the booking is cancelled by us, no cancellation fee will be incurred.
Q5.Is there any activities children can enjoy?
Yes. There are a variety of activities children can enjoy.
Q6.Can I still take part on my period?
Yes.
Q7.Can I still take part if I'm pregnant?
No.
Q8.Do you provide airport pick~up?
No.However, we could arrange depending on the situation, so please contact us in advance.
Q9.Do you have parking lot?
Yes. Our customer can use the parking lot of the hotel for free.
"Yes. We have 4 shower rooms outside of the building and 3 shower rooms inside the building.
You can change your clothes in the shower rooms."
Q12.When should I make a reservation?
Regarding rental equipment, you can book on that day. Regarding Marine Activities, you can book on that day as well if there is availability, however customers with prior reservation will be given priority.
Q13.Is there anything i need to bring in advance.
Yes. You need to bring only "swimsuit", "towel" and "flip flops". (Rental is also available.)
Q14.Do you provide any photo service that you can take underwater photos.
Yes.
Q15.How long does it take from airport?
It takes about 1 hour to drive on the toll roads.
Q16.What time is woking hour?
"Swimming in the beach is from 9:00 to 18:00.
※Only available from 1st April till 31st October
Marine activity is from 9:00 to 17:00.
※Available all year round"
Q17.Can you take credit card?
Yes. Rakuten-Card, Visa, Master Card, American Express, JCB, Diners Club Card etc are available.
About Scuba Diving
Q1.Can I still dive if you can’t swim?
Yes. Our instructors help you to dive.
Q2.What are differences between Fun Dive and Introductory Dive?
"The difference is whether you are required to have license or not when you do diving.
The person with a license can do Fun Dive and the person without a license can do Introductory Diving.
Also, if you have a license, you can dive deeper and have more option to choose diving points."
Q3.Can Children scuba dive?
Children over age 10 can scuba dive.
Q4.Should I bring my own diving equipment?
"The price of Introductory Dive includes the fee of scuba equipment rental.
However, the price of Fun Dive does not include the fee of scuba equipment rental so you either bring your own equipment or rent Complete Scuba Diving Set, which costs you 4500 JPY. "
Q5.Is it possible to send my own equipment to the shop in advance?
Yes. It's possible as long as you inform us in advance.
Q6.Can I still dive in winter?
Yes. You can dive all year round.
Q7.Why i'm not allowed to get on the flight after scuba diving?
"When diving, you keep breathing in water by using a tank filled with air.
Keeping breathing underwater means you are breathing under water pressure.
The air contains nitrogen, which is not absorbed by the body during normal breathing, but is absorbed by the body when breathing under water pressure. Because it is basically not necessary for the body, it will go out of the body naturally over time.
However, there is a high risk of getting “decompression sickness” if you take an airplane in that state.
If you develop decompression sickness, it can cause joint pain and respiratory problems. In many cases, serious after-effects are caused. Therefore, we will refuse if there is boarding after diving."
Q8.I have not scuba dived for a while, can I still fun dive?
Yes, There are a lot of customers who have same experiences as you so no worry! Our instructors can help you to dive at your own pace. Also we highly recommend the beginners with a license to take Fun Dive course because you can dive longer.
Q9.I'm worried about seasickness when boat diving. How long does it take to the diving point?
Although diving point depends on sea and weather conditions, the nearest diving point would be within 10 minutes boat drive.
Q10.Can I take part in scuba diving course if I'm a solo diver?
Yes.
Q11.Can I see fish when shore diving?
Yes. There are a lot of fish near the beach so you can enjoy seeing it.
Q12.Can I dive on rainy days?
Yes.
Q13.Can I still dive if I have bad eyesight.
Yes. We provide Prescription Diving Mask so if you have bad eyesights, please don't hesitate to ask our staff.
Yes. We provide life jacket so no need to worried about drown. About the tour accompanied by our instructors, our instructors always carry the big boat so you can grab it and go snorkeling.
Q2.I'm worried about seasickness when go snorkeling from a boat. How long does it take to the snorkeling point?
Although snorkeling point depends on sea and weather conditions., the nearest snorkeling point would be within 10 minutes boat drive.
Q3.Can I take part in snorkeling course if I'm a solo?
Yes.
Q4.Can I see fish when snorkeling from a beach?
Yes. One of our snorkeling point is located just outside of swimming area and there is coral so you can see a variety of fish.
Q5.Can I still go snorkeling on rainy days?
Yes. However if there is heavy downpourm, snorkiling might be cancelled.
Q6.Can I go snorkeling without life jacket?
No. You are required to put on life jacket. Without life jacket, you are not allowed to go snorkeling. Rental for life jacket costs you 500JPY. If you want, please come to our shop to ask.
Q7.Can I still go snorkeling if I have bad eyesight.
Yes. We provide Prescription Snorkel Mask so you can use it in accordance with your eyesight.